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Up-to-date
2
Covid-19 / Corona / SARS-CoV-2
Correction of previously retained percentage (Covid-19 / Corona / SARS-CoV-2)
Deduction of gross salary in connection with Covid-19 (Corona)(SARS-CoV-2)
2
Aruba
Correction wage tax in connection with Covid-19 (Corona)(SARS-CoV-2)
Salary subsidy and employee rights during the COVID-19
1
Curaçao
Submitting C-24 SVB mutation form employees with SVB
1
Suriname
Srefidensi- en Owru Yari-bonus
Implementation Payroll
5
Steps
Start using Celery Payroll in less than 7 steps
Payroll - step 1 - Create a trial account
Payroll - step 2 - Upgrade a trial account
Payroll - step 3 - Create employer(s)
Payroll - step 4 - Create and/or import employee(s)
2
Frequently asked
My test account has expired, now what?
How to add my business logo
Implementation HRM
5
Time-off policies
HRM - step 1 - Preparing the setup
HRM - step 2 - Permissions and turning on module (end user)
HRM - step 2 - Permissions and enabling module (payroll service provider PSP))
HRM - step 3 - Arrangements in case of illness
HRM - step 4 - Arrangements in case of vacation
1
Holidays
HRM - Holidays: Set up and link public holidays
4
Additional
HRM - additional - Time-for-time TVT (time back) policy
HRM - additional - Arrangements for special leave (paid)
HRM - additional - Arrangements related to service
HRM - additional - Add your own holiday
4
Frequently asked
The Celery HRM module, without Payroll
I'm the HR-Manager and our payroll is processed by a payroll service provider (psp). I want to keep our HR information confidential and private and not visible to our psp. Is that possible?
Can I add a Manager or Coach in 'Reports to' in Career Overview/Job Information that is not an employee in this payroll? So I can assign employees to this person.
Can I configure what my employees can and can not see in the HRM Calendar?
Users, Login & Password
5
Users
Account user add or remove
Account user for HRM-features and tasks
New employer but use the same E-mail address
Switching between multiple employers and / or accounts
The company user with HRM-features and tasks
4
Login
Login
Where to login
My email adress does not work or is blocked.
My account is (partially) blocked and I cannot do any processing
2
Password
My employee is asking me for a reset password
I don't know my password
All about module Payroll
25
General
About general ledger (GL) accounts and numbers
About gross-up
About mutation sheet (linking)
How do I import a mutation sheet?
About change to another financial year
See all 25 articles
4
How to..
Start processing my first pay run
How to create a new employee
How to add a new employer in my account
I want to continue processing or close an open pay run from a colleague. What can I do?
29
About the standard regular run
How to add a new created employee in an open pay run
How can I add a change in the fixed employee data to an open pay run?
How do I reopen a closed pay run?
I'm in an open pay run but do not end up in the last Finalize screen, why is that?
How do I remove an open pay run?
See all 29 articles
21
About wages codes
What's the difference between taxed and untaxed allowances?
Create your own wage code
Change the name of wage code
How can I add a new wage code with balance
Wage code with balance does not deduct the (full) amount. Why is that?
See all 21 articles
23
About taxes and premiums in general
Where in Celery can I check the parameters applicable for taxes and social premiums?
On leaving employment in the course of the year, will the AOV/AWW premium be settled based on the actual annual wages without taking the maximum basis of the premium calculation into account?
Differences in social premiums in case of a leaver or in December
Will the annually deducted Wage Tax be recalculated based on the Income Tax Table?
The SVB ZV premium is ticked but does not appear on the pay slip. How do I include the ZV premium in the wage calculation?
See all 23 articles
5
About the additional run / vacation allowance / 13 month
Payment to several bankaccounts in extra run
I cannot enter (other) changes in separate holiday allowances and/or 13th month wage runs, is that correct?
How are vacation allowance and 13th month processed?
Am I obligated to activate wage codes for vacation allowance and 13th month?
Are holiday allowance and 13 month reserves stated on the pay slip?
10
About processing pension payrolls
What's the difference between a Regular employee and a Pensioner?
What is the correct way to skip a pension payment, that might be paid-out later?
How do I process a retroactive pension payment to a Pensioner?
Where can I set that the employer is a Pension Fund or Pension Insurance company?
What is different in an Employer in which Pension Fund is chosen as Industry?
See all 10 articles
All about module HRM
4
General
What has changed in my employee account now the Celery HRM-module is activated?
Where do I find the HR features under Employees?
What do I enter as Work Schedule for employees that work on flexible hours?
What is the best way to link a part-time employee to a Work schedule in the HRM module?
3
Documents
What is the HR Documents folder exactly for?
What HR Information can be saved under an Employee?
How can I keep an end date in the HRM module?
1
Holidays
What is the reason the public holidays are not included in the leave?
9
Time-Off Policies
What is the HRM Time-Off Policies folder exactly for?
Is it possible for my employees to request time-off or to notify sickness from their employee Celery account?
Can I limit the number of hours requested per event? For example in case of Special Leave.
Where can I find an overview of accrual vacations days and days taken (Vacation Card) in Celery?
Do I have to create one Time-Off policy for vacation days per employee?
See all 9 articles
Country specific
12
Aruba
What social insurances are applicable in Aruba?
'Small income allowance' (Reparatietoeslag) in an Aruban payroll
How do I get the correct payment references on my Aruba Wage Tax Declaration?
How do I set Tax Group 1 or 2 for an employee in an Aruba payroll?
What does 'Average will be included in annual income' in Aruban wage codes mean?
See all 12 articles
2
Bonaire, Sint Eustatius & Saba (BES)
What social insurances are applicable on the BES islands?
About employee categories on BES islands
2
Curacao
About categories in Curaçao
Algemene Ouderdoms Verzekering (General Old-age Insurance Act)
2
Sint Maarten
About categories of employees in Sint Maarten
What social insurances are applicable in Sint Maarten?
10
Suriname
About employee categories in Suriname
How does the accrual Vacation Allowance work in a Suriname payroll?
I cannot activate the accrual Vacation allowance with an employee that is paid per hour in a Suriname payroll. Why is that?
How does the accrual Bonus/gratification work in a Suriname payroll?
I cannot activate the accrual Bonus / gratification with an employee that is paid per hour in a Suriname payroll. Why is that?
See all 10 articles
Import & Export
2
Import in Celery
How to import employees
Can I import data from other payroll software packages?
9
Export from Celery
Export journal from Celery that can be imported in my financial software package?
About payment files
Can I make an export file of a payroll processed in Celery?
Can I copy employees from one employer to another payroll?
How does an employee receive a pay slip?
See all 9 articles
About Celery
1
About Celery
Can Celery also be used by administration- and/or accounting firms?
5
Security
Set up 2-Step Authentication
Log in to Celery using 2-Step Authentication
Disable 2-Step Authentication
Troubleshooting for 2-Step Authentication
Where will my business data be stored
14
Pricing and Billing
When will I receive Celery invoices?
Why are invoice in US dollars?
How can I pay a Celery invoice?
I have (temporarily) ceased to employ staff, now what?
What will happen if Celery deactivates my account?
See all 14 articles
What's new in Celery?
14
Release Notes 2021
Release overview April 9, 2021
Release overview April 4, 2021
Release overview March 9, 2021
Release overview March 5, 2021
Release overview March 2, 2021
See all 14 articles
47
Release Notes 2020
Release overview December 30, 2020
Release overview December 24, 2020
Release overview December 23, 2020
Release overview December 23, 2020
Release overview December 11, 2020
See all 47 articles
24
Release Notes 2019
Release overview December 26, 2019
Release overview December 26, 2019
Release overview December 25, 2019
Release overview December 23, 2019
Release overview December 17, 2019
See all 24 articles
4
Release Notes 2018
Release overview October 29, 2018
Release overview September 15, 2018
Release overview July 30, 2018
Release overview July 5, 2018
I'm an employee
3
My details
Questions about personal information
Questions about payslip
Change language (NL or ENG)
My Account
1
Account Information
How to change language settings
My User details
1
Password & Security
Requirements for a strong password for Celery
Tab Employees
1
Personal
How to add/remove an employee as user
Tab Employer
0
Users
2
Details
How to display more or less on the payslip
How to add/remove a company user
Celery API
1
Authorization
Setting permissions for the API user
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