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Log in & Password
5
Log in
How to add/remove an account user
I have a new employer and I want to use the same mailadress.
I have a question about my pay slip.
I no longer know where to log in.
My e-mailadress does not work anymore or is blocked.
2
Password
Celery says my password is weak, what do I have to do now?
I don't know my password anymore.
I'm an employer and just started using Celery
6
Payroll processing
Start using Celery Payroll in less than 7 steps
Start processing my first pay run
How to create a new employee
How to add a new employer in my account
How to add my business logo
See all 6 articles
7
Human Rescource Management (HRM) module
Start using Celery HRM (for Celery clients)
Start using Celery HRM for Payroll Services Providers (PSP) and their clients
The standard account user for HRM-features and tasks
The Celery HRM module, without Payroll
I'm the HR-Manager and our payroll is processed by a payroll service provider (psp). I want to keep our HR information confidential and private and not visible to our psp. Is that possible?
See all 7 articles
I'm an employer and got stuck on something
6
Payroll processing
I don't see my other employer and/or accounts
Wage code with balance does not deduct the (full) amount. Why is that?
Activate an employee Celery account after several months/years.
I entered children but the child deduction or child allowance is still unavailable, why is that?
I want to continue processing or close an open pay run from a colleague. What can I do?
See all 6 articles
2
Human Rescource Management (HRM) module
What is the reason the public holidays are not included in the leave?
We want to register vacation days in days in the HRM module, not in hours. Is that possible?
Payroll processing
25
About the general layout
About general ledger (GL) accounts and numbers
About gross-up
Change to another financial year
About cost centers
About wage codes
See all 25 articles
29
About the standard regular run
How to add a new created employee in an open pay run
How can I add a change in the fixed employee data to an open pay run?
How do I reopen a closed pay run?
I'm in an open pay run but do not end up in the last Finalize screen, why is that?
How do I remove an open pay run?
See all 29 articles
20
About wages codes
What's the difference between taxed and untaxed allowances?
Create your own wage code
Change the name of wage code
How can I add a new wage code with balance
Wage code 20: Gross wage adjustment
See all 20 articles
26
About taxes and premiums in general
Where in Celery can I check the parameters applicable for taxes and social premiums?
On leaving employment in the course of the year, will the AOV/AWW premium be settled based on the actual annual wages without taking the maximum basis of the premium calculation into account?
Differences in social premiums in case of a leaver or in December
Will the annually deducted Wage Tax be recalculated based on the Income Tax Table?
The SVB ZV premium is ticked but does not appear on the pay slip. How do I include the ZV premium in the wage calculation?
See all 26 articles
5
About the additional run / vacation allowance / 13 month
Payment to several bankaccounts in extra run
I cannot enter (other) changes in separate holiday allowances and/or 13th month wage runs, is that correct?
How are vacation allowance and 13th month processed?
Am I obligated to activate wage codes for vacation allowance and 13th month?
Are holiday allowance and 13 month reserves stated on the pay slip?
11
About processing pension payrolls
What's the difference between a Regular employee and a Pensioner?
What is the correct way to skip a pension payment, that might be paid-out later?
How do I process a retroactive pension payment to a Pensioner?
Where can I set that the employer is a Pension Fund or Pension Insurance company?
What is different in an Employer in which Pension Fund is chosen as Industry?
See all 11 articles
Human Rescource Management (HRM) module
4
General
What has changed in my employee account now the Celery HRM-module is activated?
Where do I find the HR features under Employees?
I cannot add spouse information in an employee, why?
Can I add a Manager or Coach in 'Reports to' in Career Overview/Job Information that is not an employee in this payroll? So I can assign employees to this person.
3
Documents
What is the HR Documents folder exactly for?
What HR Information can be saved under an Employee?
How can I keep an end date in the HRM module?
1
Holidays
What is the HRM Holidays folder exactly for?
12
Time-Off Policies
What is the HRM Time-Off Policies folder exactly for?
Is it possible for my employees to request time-off or to notify sickness from their employee Celery account?
Can I limit the number of hours requested per event? For example in case of Special Leave.
What do I enter as Work Schedule for employees that work on flexible hours?
Where can I find an overview of accrual vacations days and days taken (Vacation Card) in Celery?
See all 12 articles
Country specific
13
Aruba
What social insurances are applicable in Aruba?
How is the 'Small income allowance' (Reparatietoeslag) calculated in an Aruban payroll?
How do I get the correct payment references on my Aruba Wage Tax Declaration?
How do I set Tax Group 1 or 2 for an employee in an Aruba payroll?
Are there different ways to deduct Wage Tax in an Aruba payroll or in case wage tax is calculated base on the Income Tax Table?
See all 13 articles
2
Bonaire, Sint Eustatius & Saba (BES)
What social insurances are applicable on the BES islands?
About employee categories on BES islands
2
Curacao
About categories in Curaçao
Algemene Ouderdoms Verzekering (General Old-age Insurance Act)
2
Sint Maarten
About categories of employees in Sint Maarten
What social insurances are applicable in Sint Maarten?
10
Suriname
About employee categories in Suriname
How does the accrual Vacation Allowance work in a Suriname payroll?
I cannot activate the accrual Vacation allowance with an employee that is paid per hour in a Suriname payroll. Why is that?
How does the accrual Bonus/gratification work in a Suriname payroll?
I cannot activate the accrual Bonus / gratification with an employee that is paid per hour in a Suriname payroll. Why is that?
See all 10 articles
Import & Export
2
Import in Celery
How do I import a mutation sheet?
Can I import data from other payroll software packages?
11
Export from Celery
Export journal from Celery that can be imported in my financial software package?
About payment files
Can I make an export file of a payroll processed in Celery?
Can I copy employees from one employer to another payroll?
How does an employee receive a pay slip?
See all 11 articles
About Celery
7
About Celery
For which islands/countries is Celery available?
Is Celery easy to use?
Can Celery also be used by administration- and/or accounting firms?
I have a question, who should I call?
Do I need fiscal knowledge to be able to use Celery?
See all 7 articles
9
Security
Is Celery secure?
Can I add extra security to Celery?
Set up 2-Step Authentication
Log in to Celery using 2-Step Authentication
Disable 2-Step Authentication
See all 9 articles
5
Technical
Can I use Celery on any computer?
Can I use Celery on my iPad?
What are the system requirements for Celery?
Where will my business data be stored?
How can I report an error in Celery?
22
Pricing and Billing
Can I try Celery for free?
Do I have to pay for updates?
What rates does Celery use?
Do I have to pay a set-up fee?
What is the rate per Annual Income Statement?
See all 22 articles
What's new in Celery?
13
Release notes 2019
Release overview September 8, 2019
Release overview September 1, 2019
Release overview August 5, 2019
Release overview July 24, 2019
Release overview July 23, 2019
See all 13 articles
4
Release notes 2018
Release overview October 29, 2018
Release overview September 15, 2018
Release overview July 30, 2018
Release overview July 5, 2018
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