Pricing and Billing

When will I receive Celery invoices?

Celery will invoice automatically after each month based on the pay slips processed. You will always receive your invoice on the 1st day of each month. It w...

Modified on: Fri, 23 Dec, 2016 at 8:24 PM

Why are invoice in US dollars?

All our invoices are in US Dollars to allow for easy and quick payment by credit card. Of course it is also possible to pay through bank transfer. For your ...

Modified on: Fri, 23 Dec, 2016 at 8:24 PM

How can I pay a Celery invoice?

An invoice can be easily and quickly paid by credit card. You will be sent an invoice notification by email. Clicking the link in the email allows you to vi...

Modified on: Fri, 23 Dec, 2016 at 8:25 PM

I have (temporarily) ceased to employ staff, now what?

Of course we prefer that you continue to use our user-friendly online software. However, there may be situations that force you to quit Celery. Celery h...

Modified on: Tue, 13 Apr, 2021 at 2:59 PM

What will happen if Celery deactivates my account?

Your account will be deactivated if you do not pay within the payment period agreed (see General Terms and Conditions). If your account has been deactivated...

Modified on: Fri, 23 Dec, 2016 at 8:26 PM

How do the Celery Payroll Services Provider (PSP) fees actually work?

If you process payrolls for your clients, you may be eligible for our favorable (lower) PSP fees. These fees depend on the number of payrolls and employment...

Modified on: Wed, 4 Nov, 2020 at 12:16 PM

Where can I check the Celery invoices and if they are paid?

You can check it in your Celery account in Account. On the left in your screen you can see all the invoices and if they are paid. By the way, only Admin...

Modified on: Wed, 25 Jan, 2017 at 12:03 PM

Why are Celery Payroll Services Provider (PSP) fees lower than the End-user fees?

Payroll Services Provider (PSP) use Celery to serve their payroll clients and process often several payrolls for different clients at the same time. That...

Modified on: Wed, 18 Jul, 2018 at 9:13 AM

What does Celery cost for a Payroll Services Provider (PSP)? What are the fees?

Payroll Services Provider (PSP) fees vary from USD 7 to USD 34 per employment per year. The fee depends on: 1) the number of payrolls processed and 2) the...

Modified on: Wed, 18 Jul, 2018 at 9:20 AM

When will the HRM-module fees be charged by Celery?

Our HRM-fees will be charged per month afterwards, on the 1st of the next month. But only if the HRM-module has been switched ON in a certain month. It does...

Modified on: Mon, 23 Oct, 2017 at 5:23 PM

Where can I change our invoice details and address in Celery?

You can change it in Account / Account information / edit / Invoice details. Please be aware that only Administrators can change this information, Accou...

Modified on: Thu, 1 Feb, 2018 at 10:51 AM

Why am I being charged for HRM for more employees than the processed pay slips?

For each active employee, an amount per month will be charged for the use of this module. If an employee has been active in one month, our HRM fee for th...

Modified on: Thu, 5 Jul, 2018 at 10:26 AM

The invoice is in USD, but I pay in ANG. How much should I pay?

To prevent the use of different rates, Celery makes it easy for you to include the amount in ANG on the invoice: Celery applies the standard exchange rat...

Modified on: Thu, 19 Apr, 2018 at 8:36 AM

Can I order Celery to debit monthly the due amounts from my credit card?

Unfortunately this is not (yet) possible. We investigate the possibilities. For this reason we would like to ask you to make the payment manually on a m...

Modified on: Thu, 2 Aug, 2018 at 1:21 PM